Contact us
Feedback
We welcome your feedback about NAPAC. The main reason is because we are here to help adult survivors of childhood abuse and the only way we know if we are achieving our goal is to be told by those we are helping. Sending us your feedback will help us more than you know.
In order for us to improve the services we offer we need your feedback to know what we are (and not) doing well.
Obtaining Funding
To obtain funding we often need evidence that proves we are making a positive difference. Before funders give us money, they want to know that we are helping people effectively. The best way for us to do this is to show them feedback from those that we have helped. Without your feedback this becomes harder to do.
By completing both of NAPAC's surveys (can be done anonymously), you are helping NAPAC enormously for free. Even if only one of the surveys is relevant to you, and you fill in that one, you are still helping NAPAC invaluably. Once you have downloaded and completed the surveys, you can email them to info@napac.org.uk or post them to:
NAPACP O BOX 63632
LONDON
SW9 1BF
Downloads:
- Support Line Survey (Word Document 195KB)
- Email Support Survey (Word Document 139KB)
ONLINE
If you prefer, you can complete our survey online here.
If you have any additional comments that you would like to make, you can use the form to contact us.
Complaints
We take all complaints seriously and hope to resolve any issues you have encountered with NAPAC. Please follow our complaints procedure as outlined in the document below.
- Complaints procedure (PDF 45KB)
Correspondence confidentiality
Any correspondence is treated with strict confidentiality, but if we are given information which is considered to disclose current incidences of abuse, we will inform the appropriate authorities.





